Be respectful, and exceptional reliability. Note, Software not listed below is not supported on Windows 10. Please reply to this email if you require further assistance or give us a call at 1-800-SEAGATE.You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. OnlyĬreating shortcuts on the desktop to the drive worked, it would never show the drive letters under This PC, so verifying how the drive shows in Disk Management could let us know if your system is reacting in a similar way. We have seen one Windows 10 system that would not show any externals, even if Disk Management assigned drive letters, no matter what format they used. Does it have aĭrive letter assigned? If not, can you right-click it and manually assign a drive letter? Right-click the Start icon, select Disk management, then look for the Backup Plus drive.

As the version has been tested as compatible, no update was required by Paragon.Ĭheck how the drive is listed in Disk Management. In every case it has worked properly, as there were no major changes to functionalityīetween Windows 8 and 10. The version we have has been tested on numerous Windows 10 systems. 'Thank you for contacting Seagate Support. For further assistance feel free to post your queries in Microsoft forums. Let us know if the above information helped you. Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.

Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.ī. If the issue still persists, try to install drivers in Compatibility mode and check.Ī. Properties, and go to Driver tab and click on Find the drivers which needs to be installed and also see if there are any warning symbols.Step 1: You can update drivers from the Device Manager.įollow the steps to update drivers from the I would suggest you to update the chipset drivers from the manufacture’s website and check if it helps. If your External HDD is not working on Windows 10 then I suggest you to follow the below steps and check if it helps. Windows 10 requires all the drivers up to date.

I will be glad to assist you with your issue. I understand the inconvenience caused to you.

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